Privacy Policy

Effective Date: November 26, 2025

#Important Notice

This Privacy Policy describes how DaisyCloud Tech ("we", "us", or "our") collects, uses, and discloses your personal information when you visit our website or use our services (collectively, the "Service").

We are committed to protecting your personal data and respecting your privacy. This policy explains your rights under the General Data Protection Regulation (GDPR) and other applicable privacy laws.

#1. Who We Are

DaisyCloud Tech is the data controller responsible for your personal data.

If you have any questions about this privacy policy or our privacy practices, please contact us at:

DaisyCloud Tech Email: privacy@daisycloud.tech

#2. The Data We Collect About You

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

• Identity Data: Includes first name, last name, username, or similar identifier. If you sign up via social providers (Google, GitHub), we collect your profile information from them.
• Contact Data: Includes email address and billing address.
• Financial Data: Includes payment card details and payment history. Note: We use third-party payment processors (Stripe or Polar) and do not store full credit card details on our servers.
• Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Profile Data: Includes your username and password (encrypted), purchases or orders made by you, your interests, preferences, feedback, and survey responses.
• Usage Data: Includes information about how you use our website, products, and services, including your interactions with the "Goals" and "Dashboard" features.
• Marketing and Communications Data: Includes your preferences in receiving marketing from us and your communication preferences.

#3. How We Collect Your Data

We use different methods to collect data from and about you including through:

• Direct interactions: You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
  • Create an account on our website;
  • Subscribe to our service or publications;
  • Request marketing to be sent to you; or
  • Give us feedback or contact us.
• Automated technologies or interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
• Third parties or publicly available sources: We may receive personal data about you from various third parties:
  • Technical Data from analytics providers.
  • Contact, Financial and Transaction Data from providers of technical, payment, and delivery services (such as Stripe or Polar).
  • Identity and Contact Data from social login providers (Google, GitHub).

#4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Performance of Contract: Where we need to perform the contract we are about to enter into or have entered into with you (e.g., providing access to the Dashboard, processing your subscription).
• Legitimate Interest: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests (e.g., for network security, fraud prevention, and improving our services).
• Legal Obligation: Where we need to comply with a legal obligation.
• Consent: Generally, we do not rely on consent as a legal basis for processing your personal data usually, except in relation to sending third-party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time.

#Purposes for which we will use your personal data

Purpose/Activity	Type of Data	Lawful Basis for Processing
To register you as a new customer	Identity, Contact	Performance of a contract with you
To process and deliver your order including: (a) Manage payments, fees and charges (b) Collect and recover money owed to us	Identity, Contact, Financial, Transaction, Marketing and Communications	(a) Performance of a contract with you (b) Necessary for our legitimate interests (to recover debts due to us)
To manage our relationship with you which will include: (a) Notifying you about changes to our terms or privacy policy (b) Asking you to leave a review or take a survey	Identity, Contact, Profile, Marketing and Communications	(a) Performance of a contract with you (b) Necessary to comply with a legal obligation (c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)	Identity, Contact, Technical	(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) (b) Necessary to comply with a legal obligation
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you	Identity, Contact, Profile, Usage, Marketing and Communications, Technical	Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)
To make suggestions and recommendations to you about goods or services that may be of interest to you	Identity, Contact, Technical, Usage, Profile, Marketing and Communications	Necessary for our legitimate interests (to develop our products/services and grow our business)

#5. Disclosures of Your Personal Data

We may share your personal data with the parties set out below:

• Service Providers: OVH
• Payment Processors: Stripe and Polar for secure payment processing.
• Professional Advisers: Lawyers, bankers, auditors, and insurers.
• Regulators: Tax authorities and other regulators who require reporting of processing activities in certain circumstances.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

#6. International Transfers

Many of our external third parties are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA.

Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

• We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.
• Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe.

#7. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

#8. Data Retention

How long will you use my personal data for?

We will only retain your personal data for as long as strictly necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

#9. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data (commonly known as a "data subject access request").
• Request correction of the personal data that we hold about you.
• Request erasure of your personal data.
• Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground.
• Request restriction of processing of your personal data.
• Request the transfer of your personal data to you or to a third party.
• Withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of the rights set out above, please contact us at privacy@daisycloud.tech.

#10. Cookies

We use cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.

#11. Third-Party Links

This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

#12. Changes to the Privacy Policy

We keep our privacy policy under regular review. This version was last updated on the date listed at the top of this page. Historic versions can be obtained by contacting us.

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#Contact

If you have any questions about this Privacy Policy, please contact us by email at privacy@daisycloud.tech.